Legal
Policies and legal documents
Review the current policies that govern privacy, service use, billing, refunds, cookies, service levels, and retention.
Privacy Policy
Last updated: 20 May 2026
How Veltrix Core collects, uses, stores, and protects personal data.
Terms and Conditions
Last updated: 20 May 2026
The contractual terms governing Veltrix Core services, payments, account use, and liability.
Acceptable Use Policy (AUP)
Last updated: 20 May 2026
The activities, content, and technical behaviour that are prohibited on Veltrix Core services.
Refund and Cancellation Policy
Last updated: 20 May 2026
How cancellations, refunds, renewals, chargebacks, and post-termination data handling are managed.
Cookie Policy
Last updated: 20 May 2026
How cookies and similar technologies are used across authentication, security, analytics, and preferences.
Service Level Agreement (SLA)
Last updated: 20 May 2026
Availability targets, provisioning expectations, support response targets, and SLA exclusions.
Data Retention Policy
Last updated: 20 May 2026
How long billing, support, security, deleted account, and abuse-related data is typically retained.